Gousto: Recipe Boxes | Get Fresh Food & Recipes Delivered

Introduction

This website is owned and operated by Shake Sprinkle Investments Limited trading as "Gousto". Our company information is at the end of this document.
Please read these terms and conditions carefully. By accessing our website, you are hereby deemed to agree to these terms and conditions. They cancel and replace any previous versions. These terms and conditions are available in the English language only.
These terms and conditions apply to use of our website and our digital services, including but not limited to our apps (the term "website" shall hereafter refer to the website and our other digital services). The sale of goods via our website is subject to separate terms and conditions.

Changes to these terms and conditions

We may change these terms and conditions by posting the revised version on our website at any time. Please check our website from time to time to see if we have changed these terms and conditions. You will be bound by the revised version if you continue to use our website following the effective date shown on any such revised version.

Acceptable use policy

You agree that you will not, in connection with accessing and using our website:

Breach any applicable law, regulation, or code of conduct or infringe any intellectual property or other rights of others;
Publish or send any information (including links or references to other content), or otherwise behave in a manner, which:
1. is unlawful, defamatory, threatening, harassing, invasive of privacy, offensive, vulgar, racist, hateful, discriminatory, obscene, pornographic, sexually suggestive, promoting of self-harm, misleading, abusive, or deceptive;
2. infringes any intellectual property or other rights of others;
3. involves phishing or scamming or similar behaviour; or
4. we otherwise reasonably consider to be inappropriate;
Sell access to our website;
Sell advertising, sponsorship, or promotions on or in connection with our website's content except where explicitly authorised by us;
Use our website for junk mail, spam, pyramid or similar or fraudulent schemes;
Do anything which may have the effect of disrupting our website, including introducing worms, viruses, software bombs, or conducting mass mailings;
Do anything which may negatively affect other users' enjoyment of our website;
Gain unauthorised access to any part of our website or equipment used to provide our website;
Use any automated means to interact with our systems, excluding public search engines; or
Attempt, encourage, induce, or assist others to do any of the above.

Content

You acknowledge and agree that any information published or sent on or via our website or service by other users is the sole responsibility of the person from whom such content originated, and we are not responsible for it.
We cannot guarantee that any general information that we may make available on our website is accurate or up to date. You rely on it at your own risk.
We reserve the right without notice or refund to suspend, alter, remove or delete content or to disclose to the relevant authorities any content or behaviour if it is the subject of a complaint or where we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.

Privacy

You acknowledge that we may process your personal data in accordance with the terms of our privacy and cookies policies which are subject to change from time to time in accordance with their terms.

Functioning of our website

We do not guarantee that our website will be uninterrupted or error-free, and we are not responsible for any losses arising from such errors or interruptions. We are entitled, without notice and without liability, to suspend the website for repair, maintenance, improvement or other technical reason and to make changes to our website.

Your account

If we permit you to create an account on our website, this is for your own personal use only and is nontransferable. You must not authorise or permit any other person to use your account. You must take reasonable care to protect and keep confidential your password and other account or identity information. You must notify us immediately of any actual or suspected breach of security such as loss, theft, misuse or unauthorised disclosure or use of a password. You are responsible for third parties who use your account or identity (unless and to the extent that we are at fault).
We are entitled at any time, for any reason and with or without notice, to terminate your account created on our website. If you wish to have any of your personal data stored in your account deleted or wish to view a copy of this personal data, please follow the process specified in our Privacy Policy.

Intellectual property rights

All trade marks, logos, content (including our website's structure and layout), graphics, images, photographs, animation, videos, text and software used on this website are our intellectual property or that of our suppliers, partners or other users. For the purposes of your personal use only, you may view such material on your screen and print a single copy. You may not otherwise access, use, sublicense, retrieve, display, modify, copy, print, sell, distribute, download, hire, reverse engineer (unless permitted by applicable law) or create extracts of, or derivative works from, such material without our specific prior written consent.
Just to be clear - you must not collect, scrape, harvest, frame or deep-link to any information on our website without our specific prior written consent.
You license (i.e. permit) us to use your user generated content both on our own website and also, for marketing purposes, on other channels including different websites, social media and emails. User generated content includes but is not limited to your comments, photos, recipe ratings and reviews.

Third party websites / advertising / services

We may link to third party websites which may be of interest to you and/or include third party advertising on our site and/or refer to third party-provided services on our site. We do not recommend or endorse, nor are we legally responsible for, those third party sites or services. You use such third party sites or services at your own risk.

Liability

Nothing in these terms and conditions in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to ‘us’ includes our employees and agents.
You must give us a reasonable opportunity to remedy any matter for which we are potentially liable before you incur any costs remedying the matter yourself.
If you are a consumer (i.e., not acting in the course of a business), we shall not be liable for any loss or damage caused by us or our employees or agents in circumstances where:
1. there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;
2. such loss or damage was not foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time you first accessed our website);
3. such loss or damage is caused by you, for example by not complying with these terms and conditions;
4. such loss or damage relates to a business.
If you are a consumer (i.e., not acting in the course of a business), you will be liable for any reasonably foreseeable loss or damage we suffer arising from your breach of these terms and conditions, including any misuse of our website (subject of course to our obligation to mitigate any of our losses).
The following clauses apply only if you are a business:
1. In no event (including our own negligence) will we be liable for any:
  1. economic losses (including, without limit, loss of revenues, profits, contracts, business, or anticipated savings);
  2. loss of goodwill or reputation;
  3. special, indirect, or consequential losses; or
  4. damage to or loss of data
  (even if we have been advised of the possibility of such losses).
2. You will indemnify us against all claims and liabilities directly or indirectly related to your use of the website and/or breach of these terms and conditions.
3. To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in these terms and conditions.
4. These terms and conditions constitute the entire agreement between us with respect to its subject matter and supersede any previous communications or agreements between us. We both acknowledge and agree that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements. Liability for misrepresentation (excluding fraudulent misrepresentation) relating to these terms and conditions is excluded.

Irish law

These terms and conditions shall be governed by Irish law, and any disputes will be decided only by the Irish courts.

General

We may send all notices under these terms and conditions by email to the most recent email address you have supplied to us (unless otherwise stated in these terms and conditions). Headings used in these terms and conditions are for information purposes only and not binding. Any failure by either party to exercise or enforce any right or provision of these terms and conditions does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of these terms and conditions is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of these terms and conditions shall continue to apply. We may transfer these terms and conditions to a third party but this will not affect your rights or obligations. A person who is not a party to these terms and conditions shall have no rights to enforce these terms and conditions except insofar as expressly stated otherwise.

Complaints

If you have any complaints, please contact us via our Help Centre.

Website Terms of Use